Cancellation and Refund policies

Thanks for purchasing our products at COCONUTTYCANE!

Cancellations: Due to the nature of our business which is without any preservatives or stabilizers, we take orders and prepare batches fresh few hours before delivery. We would need atleast 48hours notice to cancel an item.

Returns: We take a lot of care to ensure freshness in the products we deliver. We cannot accept returns of the perishable product which needs to be consumed within a week maximum while being stored below 4degrees Celsius.

Refunds: If the packaging is leaking or something is not as expected please contact us and we will refund if there has been any mistake on our part. We go through thorough quality checks before shipping it out and we welcome any of you to come to our kitchen that is FSSAI certified for highest hygiene and quality!. If anything is unclear or you have more questions feel free to contact us at help@coconuttycane.com or 9063234981.